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Employee Education & Communication
In today’s increasingly complex business environment, employing human capital can be overwhelming to keep up with for companies of every size. BCG works with companies with just a few employees to organizations with thousands of employees.
Communication Critical To Plan Design
“BCG’s personnel spent countless hours advising each of our nearly 750 employees as to the best choices for them and provided any needed 403(b) investment advice. They semi-annually review our menu for quality and even though they promised to be here monthly, they are often here to service our employees on a weekly basis. …We made a great choice to go with Benefit Consulting Group.”Ask any experienced plan sponsor and you will likely hear a similar refrain that the typical plan administrator virtually disappears after the sale. One reason this takes place is because the majority of these administrators are transactional-based companies more interested in selling products than spending time with the customer.John Margo
Our Consultative Approach Is The Difference
BCG is quite different because we have developed a unique consultative service model as witnessed by our client’s comments above. Our plan experts take the time to fully understand your goals and objectives for your retirement plan as well as your broader business objectives. Only then are we able to design a plan that provides superior features such as being participant-friendly, offers you and your employees the very best menu of investment options, and meets all of your goals and objectives.
Once your company retirement plan is ready to go, we will provide onsite employee enrollment and education to all eligible plan participants. This initial meeting or series of meetings are critical to stimulating plan participation, encouraging participants to save for retirement, and answering all questions and concerns at the start.
Our plan consultants are licensed investment professionals with over 100 collective years of experience. While current laws prevent us from providing investment recommendations to plan participants, we place great emphasis on the initial and ongoing employee and sponsor education.
Your BCG consultant will work closely with your staff to schedule open enrollment and educational sessions. All plan participants will be regularly updated about any plan changes or legal updates that could affect their retirement. Our goal is to provide you and your plan participants with the highest level of individualized service to ensure the ongoing success of the plan.
Excellent communication to your employees about every aspect of your retirement plan is critical to achieving target participation levels, reducing confusion, and helping employees to understand the true value of the valuable benefit you are providing them.
BCG’s retirement plan specialists provide you and your employees with concise communication on an ongoing basis both in group sessions and one-on-one meetings. We invest the appropriate time to assist your employees in understanding the many terms and conditions of each chosen investment vehicle, and educate them about investment techniques including allocation and diversification to help them work toward a comfortable retirement. Key components of our retirement plan communication program include:
BCG prides itself on providing the highest quality personal service. We continually monitor the market and are fully aware of the frustration small- mid- and large-company plan administrators are feeling over non-existent plan services, particularly during difficult economic times when both management and employees have many questions and need answers quickly to quell their concerns. At BCG, you have the utmost peace of mind that you will have access to plan specialists and will get timely answers to your pressing questions.
If you’re frustrated with your current plan administrator, perhaps you should talk to BCG.
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